Customers, Purchase History & Loyalty
A returning customer is the cheapest sale you will make all week. This walkthrough shows what PHP Point Of Sale knows about them, and how that reaches the register.
Lo que verá
- Searching customers by name, phone, email or account number
- The profile: tier, loyalty points, balance, notes and custom fields
- What arrives at the register when you attach a customer
- Configuring how loyalty points are earned and what they are worth
- Customer reporting: who spends, who has lapsed, and where they live
Por qué importa
Loyalty schemes fail when they live outside the till. Because points, tiers and history are part of the customer record, the discount a member is owed is applied by the system rather than remembered by whoever is on shift.
Más información sobre estas funciones
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Transcripción
A regular walks in for the fourth time this year. Does your register know that? In PHP Point Of Sale, finding a customer takes a few letters of a name, a phone number, an email or an account number. Their profile is the whole picture: contact details, the price tier they buy at, loyalty points earned, any balance on their store account, and notes your team has added. At the register, that context arrives with them. Their tier prices the ticket, their points are ready to spend, and their recent purchases are one glance away, which is how a good associate gets to sound like they remember.
Loyalty is a store setting, not a separate product. Choose how points are earned, what a point is worth, and whether staff are prompted to spend them. And because every sale is attached to a customer, the reporting side can answer the questions that actually grow a store: who spends the most, who has stopped coming in, and which ZIP codes your customers come from.
One customer list, shared by your registers, your reports and your marketing.
Ejecútelo con sus propios productos
Nada en esta guía es una maqueta. Inicie una prueba gratuita, importe su catálogo y pruebe el mismo flujo de trabajo con sus propias cifras.